Step 1Start here
The audit
A clear picture of your files: what holds, what is missing, what is urgent. Ready for the board.
- 90 to 120 minutes in your files, with the person in charge
- A written report within two weeks
- Fixed fee
External operations management · ASBL, AISBL & federations · Brussels
Big ambitions.
Solid operations.
Our promise: operational silence. Everything in order, everything provable. You carry the strategy. We hold what makes it possible.
30 minutes · online · you leave with the scope of the audit
For directors and secretaries generalstrvctvr.pro
The problem
Everyone does their part. No one holds the whole.
- Files are spread between the lawyer, the accountant and the payroll provider.
- Duplicate invoices, members never invoiced, board data that is no longer up to date.
- No one knows where the latest version is. Everything lands on the director.
- An absence, or a question from the board, reveals what is missing.
Function
Lawyer
Articles amended, publication not followed up
AGM minutes unsigned
Function
Accountant
Invoices without purchase orders
Budget approved, variances not reported
Function
Payroll provider
Contracts without current addenda
Mandatory document not circulated
The offer
You have outsourced your accounting and your payroll. Hand us the management of your operations.
We step into the organisation. We take the function in hand. You keep the decisions that commit you.
Step 2Fixed fee
Putting things in order
We put every file back in its place. We identify what is missing, go and find the information, and complete it. Urgent items come first.
- Structured files
- Missing documents identified and completed
- Explicit responsibilities
Step 3Subscription
The watch
Your operations management, in place. We keep the files up to date, prepare the decisions, and advise the director.
- A short weekly ritual
- Autonomous work within the agreed scope
- A right hand for the decisions
We always start with the audit. What follows is never imposed.Audit → Order → Watch
The scope
Six domains. For every file, three answers.
What is done, what is missing, the next action.Fictional examples
Governance
We prepare boards and general meetings, follow up on decisions, keep the minutes and the registers.
- Done
- AGM minutes signed and filed
- Missing
- Annual filing to complete
- Action
- Document prepared for signature
Finance
We match the documents, track the approved budget, prepare the accountant’s work.
- Done
- September invoices matched
- Missing
- 2 purchase orders
- Action
- Reminder sent to the people in charge
Human resources
We check payroll inputs, keep contracts and staff files, follow up on appraisals, well-being and prevention.
- Done
- Contracts up to date
- Missing
- Remote-work addendum
- Action
- Template sent for review
Members
We keep the member register, prepare the membership calls, track payments and reminders.
- Done
- 2026 fees: 41 of 47 received
- Missing
- 6 payments
- Action
- Reminders in draft
Suppliers
We centralise contracts, watch notice periods and automatic renewals, link every invoice to its file.
- Done
- Contracts inventoried
- Missing
- Insurance policy not found
- Action
- Request sent to the broker
Compliance
We identify each obligation, its deadline, the person responsible, and the document that proves it was met.
- Done
- Statutory registers confirmed
- Missing
- One register to complete
- Action
- 45-minute workshop scheduled
Before you hire
Before opening a position that covers finance, HR, members and compliance, look at what makes the work hard to take over.
Hiring does not fix what is neither organised nor transferable.
Demo
An email comes in. A file moves forward.
Pick a situation. You see what is checked against the agreed rules, the one real decision that is yours, and the follow-up through to closure.
Demo · Fictional data · Nothing is sent.
1 · InboxShared mailbox
2 · ChecksSTRVCTVR reference framework
3 · Follow-upThrough to closure
Compliant Gap detected Management decision Nothing is sent without your approval.
The method
A statement is not a proof.
The goal: everything in order, everything provable.
01
A finding
What is observed in the file, not what is said about it.
02
A document
The piece that establishes it, dated and filed.
03
An action
What needs doing, and who does it.
Check 1
Structure
Documents have a place, flows have an owner.
Check 2
Completeness
The required documents, decisions and procedures are present.
Check 3
Freshness
Critical information is up to date.
Check 4
Uniqueness
The reference version can be identified.
Check 5
Hygiene
Access, names, statuses and archives are maintained, with defined retention rules.
A reference framework that is written, versioned and dated. Every check points to a rule.STRVCTVR framework · versioned · dated
Accountability
Every agent proposes. A human decides.
What always stays in your hands.
- 01The reply arrives as a draft in Outlook. You read it, you send it.
- 02Every proposal and every approval is logged: who, what, when.
- 03Access is defined per file. How sensitive documents are handled is agreed before they are taken on.
What the agents never do
- Send.
- Pay.
- Sign.
- Decide.
The founder
She has held the roles she now organises.
Twenty-five years in operations, from the front desk to the director’s office. She has founded companies, led teams and worked in European affairs.
Caroline Demeyere built the software of her own role herself, with AI agents. STRVCTVR is her way of working, made transferable.
25 yearsin operations
Front desk → Directorevery role, from the inside
The way in
Let’s start with a first conversation.
To define your need and the scope of the audit.
30 minutes · online · you leave with the scope of the audit